Cookie Policy

This Cookie Policy explains how cookies and similar technologies are used on this website to keep it working properly, protect users, measure performance, and improve your experience. It also explains your choices, including how to manage or delete cookies through your browser settings.

This policy should be read together with our Privacy Policy and any platform-specific terms that apply to your use of the site. If you are looking for brand details and support contacts related to Pinnacle, you can also visit our internal page.

Cookies, Explained in Plain English

A cookie is a small text file saved on your device (computer, phone, tablet) when you visit a website. Cookies help sites remember information about your visit - such as your preferences, whether you’re logged in, or how you move between pages - so the site can function smoothly and feel more personal.

We may also use similar tools like pixels, tags, SDKs, or local storage. In this policy, we refer to all of these as “cookies” for simplicity.

Why We Use Cookies on This Website

We use cookies to support core site functions and to make the experience better over time. Common purposes include:

• Functionality - remembering settings and helping pages load correctly
• Security - helping detect suspicious activity, reduce fraud, and protect accounts
• Performance - keeping the site responsive and stable under load
• Analytics - understanding what pages are useful, what’s confusing, and what needs improvement
• User experience - reducing repeated prompts and making navigation smoother

Some cookies are set by us (first-party cookies). Others are set by services we use (third-party cookies).

Cookie Types You May See Here

Different cookies do different jobs. Depending on your location, device, and consent settings, you may encounter some or all of the types below.

Essential Cookies: Keep the Site Running

Essential cookies are required for the website to operate. Without them, key features may break - for example, secure navigation, session management, language selection, or basic page delivery.

These cookies are generally always active because the site can’t function properly without them. In many jurisdictions, they do not require opt-in consent, but we still aim to be transparent about their use.

Functional Cookies: Save Your Preferences

Functional cookies help the site remember choices you make, such as:

• preferred language or region
• layout or display settings
• whether you’ve dismissed certain notices

If you disable these cookies, the site will still work, but it may feel less tailored and you may need to reselect settings more often.

Performance and Analytics Cookies: Improve What Matters

Performance cookies help us understand how visitors use the site so we can improve speed, reliability, and usability. They may track things like:

• which pages are visited most often
• how long pages take to load
• errors users encounter
• how visitors move through the site

These cookies do not exist to identify you by name, but they may collect device identifiers and online identifiers (depending on configuration). Where required, we request consent before placing non-essential analytics cookies.

Marketing Cookies: Measure Campaigns and Personalize Content

Marketing cookies can be used to measure the effectiveness of advertising and to tailor messaging based on browsing behavior. They may:

• limit how often you see the same ad
• help measure conversions (for example, when a user visits after a campaign)
• support relevant content delivery across platforms

If you opt out of marketing cookies, you may still see advertising, but it may be less relevant and less measurable.

How Long Cookies Stay on Your Device

Cookies can be:

• Session cookies - removed when you close your browser
• Persistent cookies - remain on your device for a set period or until you delete them

Retention depends on the cookie’s purpose and configuration. We aim to keep cookie lifetimes proportionate to their function.

Third-Party Cookies and Services

Some features on this website may rely on third-party providers (for example, analytics tools, security services, customer support tools, payment-related integrations, or embedded content). These providers may set cookies or use similar technologies under their own policies.

We encourage you to review the relevant third-party privacy and cookie information when presented, especially if you choose to enable optional categories (like analytics or marketing). Where legally required, we also request your consent before enabling third-party cookies that are not essential.

Your Choices: Consent and Cookie Controls

Depending on your region, you may see a cookie banner or preference center that lets you accept, reject, or customize non-essential cookies. Your selection is stored so we can respect it on future visits, though you can change your mind at any time by revisiting the cookie settings option made available on the site (where applicable).

If you reject non-essential cookies, we will continue to use essential cookies needed for operation and security.

How to Manage, Disable, or Delete Cookies in Your Browser

You can control cookies directly from your browser settings. Most browsers allow you to:

• view which cookies are stored
• delete all cookies or selected cookies
• block cookies from specific sites
• block third-party cookies
• block all cookies (not recommended)

After deleting cookies, your preferences may reset and you may need to reconfigure settings or sign in again.

Here’s where to look in common browsers (names may vary by version):

• Chrome: Settings - Privacy and security - Cookies and other site data
• Safari: Settings/Preferences - Privacy
• Firefox: Settings - Privacy & Security - Cookies and Site Data
• Edge: Settings - Cookies and site permissions - Cookies and site data

If you use multiple devices or browsers, you’ll need to update settings on each one.

What Happens If You Block Cookies

Blocking cookies can affect how the site works. Examples include:

• pages may not remember preferences (language, region, display)
• certain security checks may fail, increasing login friction
• features that rely on session continuity may not work as intended
• analytics-based improvements may be less effective because usage data becomes incomplete

If something stops working after changing cookie settings, try re-enabling cookies for this site or clearing cookies and reloading the page.

Do-Not-Track Signals

Some browsers offer “Do Not Track” (DNT). Because there is no universally adopted standard for interpreting DNT signals, we may not respond to them consistently across all tools and services. Where required by law, we will honor opt-out signals through mechanisms that are legally recognized in your jurisdiction.

Policy Updates: When Things Change

We may update this Cookie Policy from time to time to reflect changes in technology, legal requirements, or how we operate the site. When we make material changes, we will take appropriate steps to notify users as required (for example, updating the policy date and, where applicable, requesting consent again).

This policy is effective as of 2026-07-18.

Contact Us About Cookies and Privacy

If you have questions about this Cookie Policy or how we handle privacy-related matters, contact us using the support channels listed on the relevant brand page or through the site’s available support options.

For Pinnacle support, you may also reach out by email at customerservice@pinnacle.com.