About Us

Pinnacle launched in 1998 with a clear aim: to create a gaming destination where sharp odds, honest play, and player-first policies come together. The founders were driven by a single idea — provide a transparent environment where experienced players and newcomers alike could enjoy top-tier games without hidden strings. From those early days to today, Pinnacle has kept that original focus while expanding into a full-featured casino and sportsbook brand.

Our Promise: Fair Play, Player Protection, Exceptional Service

Integrity is the foundation here. We enforce strict fairness standards across every game, back our policies with clear terms, and provide responsible-gaming tools so players stay in control. Customer support is more than a help desk — it’s a team committed to fast, respectful solutions through live chat, a comprehensive FAQ, and direct email at customerservice@pinnacle.com.

Game Variety That Keeps You Engaged

Whether you favor spinning for jackpots, testing strategy at the table, or competing in live dealer rooms, Pinnacle serves up a broad selection. Slots, classic table games, instant wins, and live casino tables are all part of our catalog. We partner with leading studios — including Play’n GO, Pragmatic Play, Evoplay, Relax Gaming, Hacksaw Gaming, Booming Games and many more — so every title delivers polished gameplay, crisp visuals, and reliable performance.

Security, Licensing, and Payment Options You Can Trust

Safeguarding player information and transactions is a top priority. Pinnacle uses industry-standard encryption for data in transit and secure processes for withdrawals and deposits. We operate under regulatory licenses and maintain transparent policies on deposits, rollovers, and withdrawals. You can fund and cash out in multiple currencies — BRL, CAD, COP, EUR, GBP, NZD, USD — using a wide range of payment methods such as Visa, MasterCard, Bitcoin/BTC, Tether/USDT, Skrill, Neteller, AstroPay Card, Trustly, Neosurf, and more. Typical account minimums start at $15, and withdrawal limits depend on method (for example, bank wire often carries no maximum; crypto and card limits may vary).

Responsible Gaming: Tools and Support

We take responsible play seriously. Players have access to account controls — deposit limits, cooling-off periods, and self-exclusion — plus guidance and links to independent support organizations for those who need extra help. Our team monitors activity patterns and will intervene when needed to protect players’ wellbeing.

Meet the Team Powering Pinnacle

Behind the platform is a group of seasoned professionals: product specialists, compliance experts, game curators, and customer advocates who love gaming and respect players. Their combined experience ensures products are fair, payouts are prompt, and customer care is personal. The same team continuously refines features, adds new providers, and polishes the player experience.

Recognitions That Reflect Real Performance

Pinnacle’s approach — transparent rules, consistent payouts, and a strong provider lineup — has earned industry recognition for fairness and innovation. Those acknowledgements affirm what we aim to deliver every day: honest value and reliable service for players around the world.

Offers, Promotions, and Why Now Is a Good Time to Play

We regularly run promotional campaigns that reward active players, from ongoing prize drops to targeted free-spin offers. Current entry-level promotions include 20 Free Spins on Book of Dead when you deposit $20 (wagering applies) and a $25 Casino Chip for qualifying deposits — terms apply and wagering multipliers vary. We also host recurring campaigns like Drops & Wins, Treasure Island Madness, and provider-specific promotions for instant-win titles. Read the full promotional terms and general bonus policy to understand rollover rules, withdrawal treatments, and any limits. For a detailed overview of our review and offerings, see our Pinnacle review.

Join Pinnacle today to experience a platform built on clarity, robust game selection, and real player protections. Open an account, try featured games, and connect with support whenever you need it — we’re here to make your play safe, fair, and engaging.